Built by Someone Who's Beenin the Trenches
8 years in legal. Obsessed with automation. Now building the tech we wish we'd had.
I've spent 8 years in the legal space — and I've always been obsessed with one question:
What's the fastest, simplest way to get this done?
I started like most people in legal ops — working around clunky systems, building spreadsheets to plug the gaps, watching fee earners waste hours on admin that should have been automated years ago.
In 2023, I built my first app. No dev team — just low-code tools and a lot of late nights. It worked. It wasn't pretty, but it solved problems that off-the-shelf software couldn't touch.
In 2024, I hired a dev team to go bigger. We built a full-scale PCP case management system. The team grew to five. We shipped. It worked.
But something was off.
I kept watching AI evolve — and I knew we were leaving speed on the table. The way we were building wasn't wrong, but it wasn't optimal. There was a better way.
So I blew it up.
I let go of the entire team and went back to first principles.
Sharpening the Axe
Give me six hours to chop down a tree and I will spend the first four sharpening the axe.
That's exactly what I discovered. The bottleneck was never the coding — it was the thinking before the coding.
Most dev teams jump straight into building. They figure it out as they go. And they waste weeks going in circles, fixing things that shouldn't have been built that way in the first place.
I flipped it. I became obsessed with planning and architecture — mapping out exactly what needs to be built, how it connects, and why, before anyone writes a line of code.
Detailed specs. Clear decision documents. Architecture that's thought through upfront.
The result?
We now build at least 5x faster — with 40% of the workforce.
Not by cutting corners. By doing the thinking upfront so the build runs clean.
What We've Built Since
Multiple bespoke case management systems — PCP, tenancy deposit, housing disrepair, civil litigation
AI voice agents — that handle outbound calls and document chasing
Integrated diallers — built into case management workflows
AI-powered call review systems — automated QA for call centres
Web chat tools — capturing leads and answering client queries 24/7
Developer tools — helping other teams build faster with AI
When you work with ClaimTech, you're getting someone who's:
Spent 8 years in your world
Built the systems from the inside
Figured out how to do it 5x faster
Still in the code, still shipping, still improving
We're not here to sell you software. We're here to solve the problem.
Meet the Founder
James Campbell
Founder, Solutions Architect & All Around Wizard
8+ years in legal operations and automation. Self-taught builder turned AI-first developer. Still writes specs, still reviews code, still obsessed with finding the fastest way.
2 senior developers
AI-native, full-stack, forward-thinking
No account managers
You talk to the people who build
We stay lean so we can stay fast.
Want to See How We Work?
Book a discovery call. No pitch — just a conversation about what's slowing you down and how we'd fix it.
Book a Free Discovery Call